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Our virtual consultations are conducted via secure video calls. You'll receive a link to join the session at your scheduled time. During the consultation, our specialist will assess your skin, discuss your fitness routine, and provide personalized recommendations. The session is recorded (with your permission) for your reference.

You'll need a device with a camera and microphone (computer, tablet, or smartphone), a stable internet connection, and good lighting. We recommend using a computer or tablet for the best experience. Natural lighting or a well-lit room is ideal for skin assessment.

Initial consultations typically last 60 minutes, follow-up sessions are 30 minutes, and specialized programs can take up to 90 minutes. We always allow extra time to ensure all your questions are answered thoroughly.

Yes, we provide detailed product recommendations tailored to your skin type, fitness routine, and budget. We work with various brands and focus on products that are effective for active individuals. We do not sell products directly, ensuring unbiased recommendations.

Yes, you can reschedule your appointment up to 24 hours before the scheduled time without any charges. For cancellations or changes within 24 hours, please contact us directly and we'll do our best to accommodate your needs.